SmallChange
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Our services
 
SmallChange's mission is to improve its clients' competitiveness, customer satisfaction and shareholder value by providing sound business advice.
 
All our services are available in English, French and Norwegian, and cover the following areas:
 

Business Development

 
  • Market analysis

  • Identification of new markets, segments and strategic partners

  • Acquisition target identification, approach and qualification

  • Development and implementation of plans to exploit business opportunities

  • Business opportunity assessment

  • Business performance audit and improvement
  •  
    Development of prepaid, debit and credit card programs

  • Development of consumer and commercial card programs

 

Strategy

  • Strategic planning process management and facilitation
  • Development and implementation of:
    • Corporate strategy
    • Business unit strategy
    • Growth strategy
    • Card issuing strategy in consumer and corporate markets
    • Merchant acquiring strategy

 

Life Cycle Management

  • Cardholder acquisition
  • Cardholder activation
  • Card usage stimulation
  • Cardholders retention
  • Program management of consumer and commercial card programs
  • Matching products and services to customer segments and life cycles
  • Card management training
  
Project Management

  • Change management

  • Project management
  • Program management
  • New technology deployment
  • Interim management

 

For a selection of SmallChange assignments, please see Our experience